COVID-19 UPDATE: Our Shanklin, Isle of Wight store has now re-opened! Please see the new opening hours below.
We’ve decided to continue our free delivery service Island-wide for all orders over £10. As always, Aaran is on hand with friendly advice and can even offer video calling if you want to view options!
Mail orders are up and running, however please be advised; you may experience longer than usual delivery times. We are currently unable to ship very large items such as SUPs and surfboards at this time. We hope to be able to resume this service as soon as possible.
Big thanks for all your continued support, as a small family-run independent shop, every single customer is important to us. Don’t forget to like us on Facebook or Instagram for further updates. Keep safe x
Contact Us
Please contact us here at the shop if you require any advice or further information about any of our products. Watersports is our lifelong passion, if you have any questions at all Aaran and the team are always happy to help.
Address
8 Atherley Road, Shanklin
Isle of Wight, PO37 7AT U.K.
[email protected]
Opening Hours
Tuesday - Saturday: 10.00 - 4.00
Sunday - Monday: Closed
Gift Vouchers
Give the perfect gift to your watersports mad friend or loved one with an Earth Wind Water Gift Voucher.
Available to buy and spend online at www.earthwindwater.co.uk or in our Shanklin, Isle of Wight store. Choose between a paper hard copy posted for free, or an e-Voucher emailed directly to you.
If you have any questions regarding Earth Wind Water vouchers, feel free to send us an email at [email protected] or call 01983 866269 and we’ll be happy to help.
Delivery Information
Please be advised; deliveries may take longer than usual due to the COVID-19 pandemic.
UNITED KINGDOM
Royal Mail / Parcelforce / Courier
- £1.95 Small items – 1-5 working days
- £3.50 Medium items – 1-5 working days
- £4.95 Large Items – 1-5 working days
- £12.95 Bodyboards – 1-5 working days
- £19.95 Surfboards – 1-10 working days
- Kayaks – Collection Only
- Free – See individual products*
INTERNATIONAL
Royal Mail / Parcelforce / DPD Courier – Tracked & Signed
- £11.95 Small / Medium items – Europe (3-7 working days)
- £14.95 Large items – Europe (3-7 working days)
- Rest of the World – Please contact us for a quote
COLLECTION
- Free local pick up from our Shanklin, Isle Of Wight store
* Additional items may be subject to delivery charges if being sent seperately.
** Please note; delivery times may vary in exceptional circumstances. International deliveries may rarely be delayed by random customs checks.
FAQs
Can you send my item any quicker? Yes! Next Day Delivery is available on certain items, please contact us for a quote.
Does my parcel need a signature? Usually yes; most parcels are tracked and will require a signature on delivery.
Do you deliver to my country? Yes, we post Worldwide. If you require an International Delivery quote just get in touch. Please note, we cannot take responsibility for delays caused by random Customs checks.
Can you post kayaks? Kayaks can be collected from our Shanklin, Isle of Wight store. Occasionally it is possible to arrange a delivery, please contact us for more information.
It’s a Bank Holiday, will my order be delayed? We will try our very best to ensure your order gets to you as quickly as possible. There won’t be any delays from our end, however, orders posted before or during a national holiday may require a slightly longer delivery time.
How do I choose my wetsuit size? Why not check out our handy Billabong or C-Skins size guides, or drop us a message if you’d like some advice.
What do I do if I have an issue with my order? In the unlikely event of there being a problem with your order, please let us know as soon as possible and we will do everything we can to help.
What is your exchange/returns policy? You can exchange or return your item(s) up to 14 days after receiving them. The cost of returning the items is your responsibility. For more detail, please review our Returns Policy or send us a message.
I have a question… If you’d like any further information about any of our products, you can either use the contact form at the top of this page, send us an email, message us on social media, or call us here at the shop, and we’ll get back to you ASAP.
How do I keep up to date with offers and new products? Follow us on social media! Facebook, Instagram or Twitter